Privacy Policy

Introduction

Lengau Trading is committed to protecting the privacy and personal information of all visitors to our website. This privacy policy outlines how we collect, use, share, and protect your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

When you visit our website and voluntarily submit your information through our contact form, we collect details such as your name, email address, phone number, company name, and any message you choose to provide. This information is used only for the purpose of responding to your enquiry or request. In addition, our website may automatically collect technical data such as your IP address, browser type, and pages visited. This data helps us understand how visitors use our site and allows us to improve functionality and performance.

How We Use Your Information

We use the personal information you provide to respond to your enquiries, provide quotations, and deliver support related to our products and services. The information collected may also be used to analyze website traffic and usage trends to improve the user experience.

Legal Basis for Processing

We process your personal data with your consent when you submit a form, as part of our legitimate interest in operating our business, and to comply with legal and contractual obligations where applicable.

Cookies and Analytics

Our website uses cookies and similar technologies to gather non-identifiable analytics data. These cookies help us track website performance and improve user navigation. No personally identifiable information is collected through cookies unless you have explicitly provided it. You may disable cookies through your browser settings, although this may affect certain functionalities on the website.

Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your information with trusted service providers such as our hosting and IT partners when required for technical operations or customer service purposes. These providers are bound by confidentiality and data protection obligations.

Data Retention

Personal information submitted through our website is retained only for as long as necessary to fulfill the purpose it was collected for, or as required by applicable law, such as tax and accounting regulations. Anonymous analytics data may be retained for longer periods to support performance tracking.

Contact Information

If you have any questions about this policy or wish to exercise your data rights, please contact us at info@lengautrading.co.za. Our office is located at 53 Silwerboom Street, Kathu, Northern Cape, South Africa.